Anglian Water Services

Anglian Water is the largest water and water recycling company in England and Wales by geographic area. We supply water and water recycling services to almost seven million people in the East of England and Hartlepool.

Water is our business. We handle with care and we don’t cost the earth.

A company with purpose

We were the first major utility to enshrine our purpose in the fabric of our company constitution: our Articles of Association. Our purpose is to bring environmental and social prosperity to the region we serve through our commitment to Love Every Drop.

This is a bold idea about the role we want to play in the world. It acts as a north star for our team and is a genuine promise to our customers, partners and shareholders. We’re constantly challenging ourselves to be the best company we can be, and to make a real and meaningful impact for our customers, communities and the planet. To learn more about Anglian Water, its purpose or the unique challenges we face in our region, please visit the Anglian Water Services webpage.

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Our Purpose
is to bring environmental and social prosperity to the region we serve through our commitment to
Love Every Drop.

We are geographically the
largest water and sewerage
company
in England and Wales

Serving

7 Million

people across the East
of England and Hartlepool

We operate and maintain

38,006km

of water mains.

Laid end to end, this is further
than a trip to Sydney and back

We operate and maintain

76,355km

of sewers

Laid end to end
this is almost
twice around
the earth's
circumference

88% have
a meter fitted

We employee around 6,000 people, and work alongside a further 3,000 alliance partners and contractors.

Our AMP8 plan will
see us create circa 7,000
new jobs across the region

We pump less water
into supply every day
now than we did in
1989, despite supplying

26% more properties

Since privatisation in 1989, Anglian Water has invested £16.9 billion improving services in our region.

Our Plan 2025 to 2030​

Anglian Water’s business plan will deliver circa £10 billion of essential investment in the East of England. It was created in consultation with our customers, and it balances ambition and affordability.

For more information on this or to read the plan, visit the Anglian Water Services webpage. Our Plan 2025 to 2030 - PR24

By 2030, excluding inflation, average bills will cost £1.68 per day,
a rise of 34p per day and we will...

Have delivered a plan worth £10bn

focused on the things that customers have repeatedly told us matter most - world-class, safe, clean drinking water, protecting the environment and helping the most vulnerable customers.

Support all customers at risk of water poverty

(customers spending more than 5% of their household income on water bills)
Reduce pollutions and spills by
increasing our waste water network

by 112 Olympic-sized swimming pools.

Double our investment

in the environment to £4bn to enable nature recovery.
Use nature-based solutions to create an area the size of 100 football pitches of treatment wetlands, along with 52 new sustainable urban drainage systems.

Invest £679

to accommodate housing growth, with
700,000 more people expected to live here in the next 20 years.
Support our customers to use less
water, down to around 120 litres per
person per day
.
We'll do our bit by reducing our already sector-leading leakage levels by a further 7% to new industry-leading lows.